Les Sables d'Olonne > Stay > Practical Information > Our commitments

Our commitments

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We listen to you!
“We take care of you, always. Our promise is to accompany you every day to offer you a unique holiday experience. Anywhere, any time: we are here to help you.”
The Tourist Office is committed to remain attentive to your remarks and suggestions to improve constantly its services.

The tourist advisors welcome you throughout the year to help you discover all that Les Sables d’Olonne has to offer. We put all our knowledge and skills to work to provide you with the best possible welcome and information.

Our aspiration is to ensure your satisfaction and make you stay unforgettable!

Our five commitments to you


  • We work with local authorities and our partners to promote and grow the local economy and tourism industry of Sables d’Olonne Agglomération.



  • We are committed to a sustainable development approach and encourage everyone to adopt eco-friendly behaviours:
    • We promote sustainable transport.
    • We prefer digital over printed documents.



  • We adapt to meet your expectations by providing personalised advice and verified information. Our primary job is to take care of you.



  • We are committed to improving our efficiency by ensuring our entire team has a shared focus on quality.



  • We want to hear about your needs and expectations. The purpose of our work is ensuring your satisfaction.
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